You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Return & Refund Policy - Clothing and Retail Merchandise
Our Positivity Guarantee At Inspired Life Designs, we want you to be completely satisfied with your purchase. We stand behind our products and offer a hassle-free 30-day return policy.
Return Window/ Condition Requirements
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Items sent back to us without first requesting a return will not be accepted. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
605 SW HWY 40 STE 197, Blue Springs, Mo. 64014.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Items marked as "Final Sale". We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Return Shipping
To start a return, you can contact us at [email protected]. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please note that returns will need to be sent to the following address:
605 SW HWY 40 STE 197, Blue Springs, Mo. 64014.
Quality Guarantee If you receive a defective item, we will:
Contact Us Questions about returns? Contact our customer service team:
Return & Refund Policy: eBook & Digital Media
Overview At Inspired Life Designs, we want you to be completely satisfied with your eBook purchase. We understand that digital products are different from physical goods, and we've created this policy to be fair to both our customers and our business.
Refund Eligibility
Non-Refundable Circumstances
How to Request a Refund
Refund Process
Technical Support Before requesting a refund due to technical issues:
Fraud Prevention We monitor refund patterns to prevent abuse. Multiple refund requests from the same customer may result in:
Quality Guarantee If you find significant formatting or technical issues with our eBooks:
Contact Us Questions about our eBook refund policy?
This policy was last updated: January 2025